:root{
    --accent:#2c7be5; --accent-2:#4f9dff;
    --bg:#eef1f7; --bg-2:#e6eaf3;
    --card:#fff; --card-2:#fbfcfe;
    --ink:#1e2a3a; --ink-2:#33415a; --muted:#7d8aa0; --faint:#9aa6b8;
    --line:#e3e8f0; --line-2:#eef1f6;
    --nav:#131b2b; --nav-2:#1b2436; --nav-line:#28324a; --nav-txt:#9aa6bd;
    --success:#00c983; --danger:#ec4159; --warning:#f59440; --violet:#8b5cf6;
    --sh-sm:0 1px 2px rgba(20,30,50,.06);
    --sh:0 2px 4px rgba(20,30,50,.04), 0 8px 24px -8px rgba(20,30,50,.12);
    --sh-lg:0 8px 40px -12px rgba(20,30,50,.28);
    --radius:12px; --radius-sm:8px;
  }
  *{box-sizing:border-box;margin:0;padding:0}
  body{font:14px/1.55 'Poppins',sans-serif;color:var(--ink);min-height:100vh;
       background:radial-gradient(1200px 600px at 80% -10%, #f3f6fc 0%, var(--bg) 45%, var(--bg-2) 100%)}
  button{font:inherit;cursor:pointer;border:none;background:none;color:inherit}
  input,textarea,select{font:inherit;color:var(--ink)}
  ::-webkit-scrollbar{width:9px;height:9px}
  ::-webkit-scrollbar-thumb{background:#c7d0de;border-radius:9px}
  ::-webkit-scrollbar-track{background:transparent}

  /* ================= SIDEBAR ================= */
  .layout{display:grid;grid-template-columns:250px 1fr;min-height:100vh}
  nav{background:linear-gradient(178deg,var(--nav) 0%,var(--nav-2) 100%);color:var(--nav-txt);
      padding:0 0 24px;overflow-y:auto;position:sticky;top:0;height:100vh}
  nav::-webkit-scrollbar-thumb{background:#2e3852}
  nav .logo{display:flex;align-items:center;gap:11px;padding:22px 20px 20px;margin-bottom:6px;
            border-bottom:1px solid var(--nav-line);position:sticky;top:0;
            background:linear-gradient(178deg,var(--nav),rgba(19,27,43,.96));backdrop-filter:blur(6px);z-index:2}
  nav .logo .mark{width:36px;height:36px;border-radius:10px;flex:none;display:grid;place-items:center;
                  background:linear-gradient(140deg,var(--accent),var(--accent-2));
                  box-shadow:0 4px 14px -2px color-mix(in srgb,var(--accent) 55%,transparent)}
  nav .logo .mark svg{width:19px;height:19px;fill:#fff}
  nav .logo .txt{min-width:0}
  nav .logo b{display:block;color:#fff;font-size:15px;font-weight:600;letter-spacing:.01em;
              white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  nav .logo span{font-size:10.5px;color:#66738d;letter-spacing:.09em;text-transform:uppercase;font-weight:500}

  /* Section headers (PBX, LEADS, CLICK2CALL, OTHERS) */
  .navsec{font-size:10.5px;font-weight:600;color:#5a6883;letter-spacing:.11em;text-transform:uppercase;
          padding:16px 24px 7px;margin-top:2px}
  .navsec:first-child{margin-top:0}
  /* Solo top-level items (Dashboard) and direct section items */
  #nav > .nv{display:flex;align-items:center;gap:11px;width:calc(100% - 24px);text-align:left;text-decoration:none;
             margin:1px 12px;padding:9px 12px;border-radius:var(--radius-sm);
             color:var(--nav-txt);font-size:13px;font-weight:400;position:relative;transition:.14s}
  #nav > .nv .nvi{width:18px;height:18px;fill:currentColor;flex:none;opacity:.82}
  #nav > .nv .nvdot{width:6px;height:6px;border-radius:50%;background:#3d4761;flex:none;margin:0 6px}
  #nav > .nv:hover{color:#e6ebf3;background:rgba(255,255,255,.05)}
  #nav > .nv.on{color:#fff;background:linear-gradient(90deg,color-mix(in srgb,var(--accent) 28%,transparent),transparent 90%);font-weight:500}
  #nav > .nv.on .nvi{opacity:1;color:var(--accent-2)}
  /* Collapsible groups */
  .grp{padding:1px 12px}
  .grp > .ghead{display:flex;align-items:center;gap:11px;width:100%;padding:9px 12px;border-radius:var(--radius-sm);
                font-size:13px;font-weight:400;color:var(--nav-txt);letter-spacing:.01em;transition:.15s}
  .grp > .ghead:hover{background:rgba(255,255,255,.05);color:#cfd7e6}
  .grp > .ghead .gi{width:18px;height:18px;fill:currentColor;flex:none;opacity:.82}
  .grp > .ghead span{flex:1;text-align:left}
  .grp > .ghead .chev{width:13px;height:13px;fill:none;stroke:currentColor;opacity:.55;transition:transform .22s}
  .grp.open > .ghead{color:#fff;font-weight:500}
  .grp.open > .ghead .chev{transform:rotate(90deg)}
  .grp.open > .ghead .gi{opacity:1;color:var(--accent-2)}
  .gbody{max-height:0;overflow:hidden;transition:max-height .28s ease}
  .grp.open .gbody{max-height:520px}
  .gbody .nv{display:flex;align-items:center;gap:10px;width:100%;text-align:left;text-decoration:none;
             padding:8px 12px 8px 20px;margin:1px 0;border-radius:var(--radius-sm);
             color:var(--nav-txt);font-size:12.8px;font-weight:400;position:relative;transition:.14s}
  .gbody .nv .nvi{width:15px;height:15px;fill:currentColor;flex:none;opacity:.7}
  .gbody .nv .nvdot{width:5px;height:5px;border-radius:50%;background:#3d4761;flex:none;margin:0 5px;transition:.15s}
  .gbody .nv:hover{color:#e6ebf3;background:rgba(255,255,255,.04)}
  .gbody .nv.on{color:#fff;background:linear-gradient(90deg,color-mix(in srgb,var(--accent) 26%,transparent),transparent 85%);font-weight:500}
  .gbody .nv.on .nvdot{background:var(--accent-2);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 22%,transparent)}
  .gbody .nv.on .nvi{opacity:1;color:var(--accent-2)}
  .nv .pill{margin-left:auto;font-size:10px;font-weight:600;background:var(--danger);color:#fff;
            border-radius:99px;padding:1px 6px;min-width:17px;text-align:center}

  /* ================= TOPBAR ================= */
  .main{padding:0 26px 30px;min-width:0}
  .topbar{display:flex;align-items:center;gap:12px;padding:18px 0 16px;margin-bottom:6px;flex-wrap:wrap;
          position:sticky;top:0;z-index:20;
          background:linear-gradient(180deg,var(--bg) 62%,transparent)}
  .crumb{margin-right:auto;min-width:0}
  .crumb .k{font-size:11px;color:var(--faint);letter-spacing:.09em;text-transform:uppercase;font-weight:500}
  .crumb h4{font-size:20px;font-weight:600;letter-spacing:-.01em;color:var(--ink)}
  .lamp{display:flex;align-items:center;gap:7px;background:var(--card);border:1px solid var(--line);
        border-radius:99px;padding:6px 13px;font-size:11.5px;font-weight:500;color:var(--muted);box-shadow:var(--sh-sm)}
  .lamp i{width:7px;height:7px;border-radius:50%;background:#c3cbd8;flex:none}
  .lamp.on i,.lamp.talk i{background:var(--success);box-shadow:0 0 0 3px color-mix(in srgb,var(--success) 20%,transparent)}
  .lamp.on i{animation:pulse 1.8s infinite}
  #lampSip i{background:var(--danger);box-shadow:0 0 0 3px color-mix(in srgb,var(--danger) 18%,transparent)}
  #lampSip.on i{background:var(--success);box-shadow:0 0 0 3px color-mix(in srgb,var(--success) 20%,transparent)}
  #lampSip.on{color:var(--success)}
  .lamp.ring i{background:var(--warning);box-shadow:0 0 0 3px color-mix(in srgb,var(--warning) 22%,transparent);animation:pulse .8s infinite}
  @keyframes pulse{50%{opacity:.35}}
  .whobox{display:flex;align-items:center;gap:10px;background:var(--card);border:1px solid var(--line);
          border-radius:99px;padding:5px 6px 5px 15px;box-shadow:var(--sh-sm);cursor:pointer;transition:.15s}
  .whobox:hover{border-color:#cfd8e6;box-shadow:var(--sh)}
  .avatar{width:32px;height:32px;border-radius:50%;color:#fff;display:grid;place-items:center;
          font-weight:600;font-size:12px;flex:none;background:linear-gradient(140deg,var(--accent),var(--accent-2))}
  .avatar.sm{width:30px;height:30px;font-size:11px}
  .avatar.g{background:linear-gradient(140deg,#64748b,#94a3b8)}

  /* ================= CARDS ================= */
  .card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);
        box-shadow:var(--sh);margin-bottom:20px;overflow:hidden}
  .card .hd{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:15px 20px;flex-wrap:wrap;
            border-bottom:1px solid var(--line-2);background:linear-gradient(180deg,var(--card-2),var(--card))}
  .card .hd h5{font-size:14px;font-weight:600;display:flex;align-items:center;gap:9px;color:var(--ink)}
  .card .hd h5:before{content:'';width:3px;height:15px;border-radius:2px;background:var(--accent);flex:none}
  .card .bd{padding:20px}

  .grid-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(205px,1fr));gap:18px;margin-bottom:20px}
  .stat{position:relative;overflow:hidden}
  .stat:before{content:'';position:absolute;inset:0 0 auto 0;height:3px;background:var(--accent)}
  .stat.s-grn:before{background:var(--success)} .stat.s-orn:before{background:var(--warning)}
  .stat.s-vio:before{background:var(--violet)} .stat.s-red:before{background:var(--danger)}
  .stat .bd{padding:18px 20px 16px;display:flex;gap:14px;align-items:flex-start}
  .stat .ico{width:42px;height:42px;border-radius:11px;display:grid;place-items:center;flex:none;
             background:color-mix(in srgb,var(--accent) 11%,transparent);color:var(--accent)}
  .stat.s-grn .ico{background:color-mix(in srgb,var(--success) 12%,transparent);color:#079e69}
  .stat.s-orn .ico{background:color-mix(in srgb,var(--warning) 13%,transparent);color:#d97a2b}
  .stat.s-vio .ico{background:color-mix(in srgb,var(--violet) 12%,transparent);color:var(--violet)}
  .stat .ico svg{width:19px;height:19px;fill:currentColor}
  .stat h6{font-size:11.5px;font-weight:500;color:var(--muted);letter-spacing:.04em;text-transform:uppercase;margin-bottom:5px}
  .stat .v{font-size:25px;font-weight:600;letter-spacing:-.02em;line-height:1.1}
  .stat .d{font-size:11.5px;font-weight:600;margin-left:8px;padding:2px 8px;border-radius:99px;vertical-align:3px}
  .stat .d.up{color:#079e69;background:color-mix(in srgb,var(--success) 13%,transparent)}
  .stat .d.dn{color:var(--danger);background:color-mix(in srgb,var(--danger) 11%,transparent)}
  .stat .sub{font-size:11.5px;color:var(--faint);margin-top:6px;line-height:1.45}

  /* ================= TABLES ================= */
  table{width:100%;border-collapse:collapse}
  th{font-size:11px;font-weight:600;color:var(--muted);text-align:left;padding:11px 18px;letter-spacing:.05em;
     text-transform:uppercase;background:var(--card-2);border-bottom:1px solid var(--line);white-space:nowrap}
  td{padding:12px 18px;border-bottom:1px solid var(--line-2);font-size:13px;vertical-align:middle;color:var(--ink-2)}
  tr:last-child td{border-bottom:none}
  tr.row{transition:.12s}
  tr.row:hover td{background:color-mix(in srgb,var(--accent) 4%,transparent);cursor:pointer}
  tr.row:hover td:first-child{box-shadow:inset 3px 0 0 var(--accent)}

  .badge{display:inline-block;font-size:10.5px;font-weight:600;padding:3.5px 10px;border-radius:99px;white-space:nowrap;
         letter-spacing:.02em}
  .b-out{color:var(--accent);background:color-mix(in srgb,var(--accent) 11%,transparent)}
  .b-in,.b-ans,.b-ok{color:#079e69;background:color-mix(in srgb,var(--success) 13%,transparent)}
  .b-miss,.b-off{color:var(--danger);background:color-mix(in srgb,var(--danger) 11%,transparent)}
  .b-ring{color:#d97a2b;background:color-mix(in srgb,var(--warning) 14%,transparent)}

  /* ================= BUTTONS ================= */
  .btn{display:inline-flex;align-items:center;gap:7px;font-size:12.8px;font-weight:500;padding:8px 16px;
       border-radius:var(--radius-sm);transition:.15s;white-space:nowrap}
  .btn.pri{background:linear-gradient(140deg,var(--accent),var(--accent-2));color:#fff;
           box-shadow:0 4px 12px -3px color-mix(in srgb,var(--accent) 55%,transparent)}
  .btn.pri:hover{filter:brightness(1.06);transform:translateY(-1px)}
  .btn.pri:disabled{opacity:.5;transform:none;cursor:default;filter:grayscale(.3)}
  .btn.grn{background:linear-gradient(140deg,#00b876,#0ad18c);color:#fff;box-shadow:0 4px 12px -3px rgba(0,201,131,.5)}
  .btn.grn:hover{filter:brightness(1.06);transform:translateY(-1px)}
  .btn.out{border:1px solid var(--line);background:var(--card);color:var(--muted)}
  .btn.out:hover{color:var(--ink);border-color:#cfd8e6;background:var(--card-2)}
  .btn.sm{padding:5px 11px;font-size:11.8px}
  .btn svg{width:13px;height:13px;fill:currentColor}

  /* ================= FORMS ================= */
  .field{margin-bottom:14px}
  .field label{display:block;font-size:11.5px;font-weight:500;color:var(--muted);margin-bottom:6px;letter-spacing:.02em}
  .field input,.field textarea,.field select{width:100%;padding:9px 13px;border:1px solid var(--line);
    border-radius:var(--radius-sm);background:var(--card-2);transition:.15s}
  .field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:var(--accent);background:var(--card);
    box-shadow:0 0 0 3.5px color-mix(in srgb,var(--accent) 13%,transparent)}
  .grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
  .filters{display:flex;gap:12px;flex-wrap:wrap;align-items:flex-end}
  .filters .field{margin-bottom:0;min-width:135px}

  /* ================= LOGIN ================= */
  /* ============ INTRO ANIMATION ============ */
  #intro{position:fixed;inset:0;z-index:200;background:radial-gradient(circle at 50% 40%,#132a4d 0%,#0a1220 60%,#060a12 100%);
    display:flex;flex-direction:column;align-items:center;justify-content:center;transition:opacity .7s ease,visibility .7s}
  #intro.hide{opacity:0;visibility:hidden;pointer-events:none}
  .intro-inner{text-align:center;animation:introRise .8s ease both}
  @keyframes introRise{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}
  .intro-phone-wrap{position:relative;width:150px;height:150px;margin:0 auto 8px}
  .intro-phone{position:absolute;inset:0;margin:auto;width:96px;height:96px;border-radius:28px;
    background:linear-gradient(135deg,#2c7be5,#4d9fff);display:flex;align-items:center;justify-content:center;
    box-shadow:0 16px 48px rgba(44,123,229,.55);animation:phoneShake 1.1s ease-in-out .3s infinite;z-index:2}
  @keyframes phoneShake{0%,100%{transform:rotate(0)}15%{transform:rotate(-9deg)}30%{transform:rotate(9deg)}45%{transform:rotate(-6deg)}60%{transform:rotate(6deg)}75%{transform:rotate(-3deg)}}
  .sig{position:absolute;inset:0;margin:auto;width:96px;height:96px;border-radius:50%;border:2px solid #2c7be5;opacity:0;animation:sigWave 2.2s ease-out infinite}
  .sig.s2{animation-delay:.6s}.sig.s3{animation-delay:1.2s}
  @keyframes sigWave{0%{transform:scale(.6);opacity:.7}100%{transform:scale(2.1);opacity:0}}
  .intro-brand{font-size:26px;font-weight:700;color:#fff;letter-spacing:.5px;margin-bottom:20px;
    opacity:0;animation:fadeIn .6s ease .5s both}
  .intro-steps{display:flex;flex-direction:column;gap:9px;align-items:flex-start;margin:0 auto 22px;width:200px}
  .istep{font-size:13.5px;color:#5f7599;display:flex;align-items:center;gap:9px;opacity:.35;transition:.4s}
  .istep.on{color:#8fb8ef;opacity:1}
  .istep.done{color:#3ddc84;opacity:1}
  .idot{width:8px;height:8px;border-radius:50%;background:currentColor;flex:none}
  .istep.done .idot::after{content:'✓';position:relative;left:-1px;top:-7px;font-size:11px;color:#3ddc84}
  .istep.done .idot{background:transparent}
  .intro-bar{width:230px;height:4px;border-radius:99px;background:rgba(255,255,255,.1);overflow:hidden;margin:0 auto}
  .intro-bar-fill{height:100%;width:0;background:linear-gradient(90deg,#2c7be5,#4d9fff);border-radius:99px;transition:width .3s ease}
  .intro-skip{position:fixed;bottom:24px;right:28px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.15);
    color:#8fa5c4;padding:8px 16px;border-radius:99px;font:inherit;font-size:12.5px;cursor:pointer;transition:.2s}
  .intro-skip:hover{background:rgba(255,255,255,.15);color:#fff}
  @keyframes fadeIn{from{opacity:0}to{opacity:1}}

  #login{position:fixed;inset:0;z-index:100;display:grid;grid-template-columns:1fr 1fr;background:var(--bg)}
  #login .art{background:linear-gradient(150deg,var(--nav) 0%,#1d2b48 55%,color-mix(in srgb,var(--accent) 55%,#1d2b48) 100%);
              position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;padding:0 8%}
  #login .art:after{content:'';position:absolute;width:520px;height:520px;border-radius:50%;right:-190px;bottom:-190px;
                    background:radial-gradient(circle,color-mix(in srgb,var(--accent) 42%,transparent),transparent 68%)}
  #login .art .ring{position:absolute;border:1px solid rgba(255,255,255,.07);border-radius:50%}
  #login .art .r1{width:340px;height:340px;top:-90px;left:-80px}
  #login .art .r2{width:520px;height:520px;top:-170px;left:-170px}
  #login .art h2{color:#fff;font-size:30px;font-weight:600;line-height:1.25;letter-spacing:-.02em;margin-bottom:14px;position:relative}
  #login .art p{color:#a8b4cb;font-size:14px;max-width:330px;line-height:1.7;position:relative}
  #login .art .feats{margin-top:30px;position:relative;display:flex;flex-direction:column;gap:11px}
  #login .art .feats div{display:flex;align-items:center;gap:11px;color:#c8d1e0;font-size:13px}
  #login .art .feats .tick{width:20px;height:20px;border-radius:50%;background:rgba(255,255,255,.09);display:grid;
                           place-items:center;font-size:11px;color:#5fd3a3;flex:none}
  #login .form{display:flex;align-items:center;justify-content:center;padding:30px}
  #login .box{width:100%;max-width:350px}
  #login .mark{width:46px;height:46px;border-radius:13px;display:grid;place-items:center;margin-bottom:20px;
               background:linear-gradient(140deg,var(--accent),var(--accent-2));
               box-shadow:0 8px 20px -6px color-mix(in srgb,var(--accent) 60%,transparent)}
  #login .mark svg{width:23px;height:23px;fill:#fff}
  #login h1{font-size:23px;font-weight:600;letter-spacing:-.02em;margin-bottom:5px}
  #login .tg{color:var(--muted);font-size:13px;margin-bottom:24px}
  #login .err{color:var(--danger);font-size:12.5px;min-height:19px;margin-bottom:2px;font-weight:500}
  #login input{width:100%;padding:11px 14px;border:1px solid var(--line);border-radius:var(--radius-sm);
               margin-bottom:12px;background:var(--card)}
  #login input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3.5px color-mix(in srgb,var(--accent) 13%,transparent)}
  @media(max-width:900px){#login{grid-template-columns:1fr}#login .art{display:none}}


  .pass-wrap{position:relative;margin-bottom:12px}
  .pass-wrap input{margin-bottom:0;padding-right:44px}
  .eye{position:absolute;right:6px;top:50%;transform:translateY(-50%);width:34px;height:34px;border-radius:8px;
       display:grid;place-items:center;color:var(--muted);transition:.15s}
  .eye:hover{color:var(--accent);background:color-mix(in srgb,var(--accent) 8%,transparent)}
  .eye svg{width:19px;height:19px;fill:currentColor}
  .remember{display:flex;align-items:center;gap:9px;font-size:13px;color:var(--muted);margin:2px 0 18px;cursor:pointer;user-select:none;white-space:nowrap}
  #login .remember input,.remember input{padding:0;border:0;width:16px;height:16px;min-width:16px;accent-color:var(--accent);cursor:pointer;margin:0;flex:none}
  .remember span{line-height:1;white-space:nowrap}

  /* ================= MODAL / POP / TOAST ================= */
  #modal{position:fixed;inset:0;background:rgba(19,27,43,.55);backdrop-filter:blur(3px);display:none;
         align-items:flex-start;justify-content:center;z-index:90;padding:44px 16px;overflow-y:auto}
  #modal.open{display:flex;animation:fade .18s ease}
  @keyframes fade{from{opacity:0}}
  #modal .box{background:var(--card);border-radius:var(--radius);box-shadow:var(--sh-lg);width:510px;max-width:100%;
              animation:rise .22s cubic-bezier(.2,.8,.3,1)}
  @keyframes rise{from{transform:translateY(14px);opacity:.4}}
  #modal .box .hd{padding:15px 20px;border-bottom:1px solid var(--line-2);font-weight:600;display:flex;
                  justify-content:space-between;align-items:center;background:var(--card-2);
                  border-radius:var(--radius) var(--radius) 0 0}
  #modal .box .bd{padding:20px}
  #pop{position:fixed;top:-140px;right:24px;transition:top .35s cubic-bezier(.2,.8,.3,1);background:var(--card);
       border-radius:var(--radius);box-shadow:var(--sh-lg);padding:15px 17px;display:flex;align-items:center;gap:13px;
       z-index:80;border-left:3px solid var(--success)}
  #pop.show{top:20px}
  #toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(8px);background:var(--nav);color:#fff;
         padding:11px 22px;border-radius:99px;font-size:12.8px;opacity:0;transition:.28s;pointer-events:none;z-index:110;
         box-shadow:var(--sh-lg)}
  #toast.show{opacity:1;transform:translateX(-50%) translateY(0)}


  /* KPI compact row */
  .kpi-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:18px}
  .kpi-row.rt10{grid-template-columns:repeat(6,1fr)}
  @media(max-width:1100px){.kpi-row.rt10{grid-template-columns:repeat(3,1fr)}}
  @media(max-width:640px){.kpi-row.rt10{grid-template-columns:repeat(2,1fr)}}
  .kpi{background:var(--card);border:1px solid var(--line);border-radius:11px;padding:13px 15px;display:flex;
       align-items:center;gap:11px;box-shadow:var(--sh-sm);transition:.15s}
  .kpi:hover{box-shadow:var(--sh);transform:translateY(-1px)}
  .kpi .ki{width:36px;height:36px;border-radius:9px;display:grid;place-items:center;flex:none;
           background:color-mix(in srgb,var(--accent) 11%,transparent);color:var(--accent)}
  .kpi.k-grn .ki{background:color-mix(in srgb,var(--success) 13%,transparent);color:#079e69}
  .kpi.k-orn .ki{background:color-mix(in srgb,var(--warning) 14%,transparent);color:#d97a2b}
  .kpi.k-blu .ki{background:color-mix(in srgb,#3b82f6 14%,transparent);color:#3b82f6}
  .kpi.k-vio .ki{background:color-mix(in srgb,var(--violet) 13%,transparent);color:var(--violet)}
  .kpi.k-mut .ki{background:color-mix(in srgb,var(--muted) 16%,transparent);color:var(--muted)}
  html[data-theme="dark"] .kpi.k-grn .ki{color:#2ee6a4} html[data-theme="dark"] .kpi.k-orn .ki{color:#ffa860}
  .kpi .ki svg{width:17px;height:17px;fill:currentColor}
  .kpi .kv{font-size:20px;font-weight:600;letter-spacing:-.02em;line-height:1.1}
  .kpi .kl{font-size:11px;color:var(--muted);font-weight:500;margin-top:1px}
  /* Statuset e agjentëve */
  .ag-badge{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:600;padding:3px 11px;border-radius:99px}
  .ag-badge:before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor}
  .ag-badge.b-grn{color:#079e69;background:color-mix(in srgb,var(--success) 13%,transparent)}
  .ag-badge.b-blu{color:#3b82f6;background:color-mix(in srgb,#3b82f6 12%,transparent)}
  .ag-badge.b-orn{color:#d97a2b;background:color-mix(in srgb,var(--warning) 14%,transparent)}
  .ag-badge.b-off{color:var(--muted);background:color-mix(in srgb,var(--muted) 14%,transparent)}
  .ag-badge.b-vio{color:#7c5cff;background:color-mix(in srgb,#7c5cff 13%,transparent)}
  .ag-badge.ag-pulse:before{animation:agRing 1s ease-in-out infinite}
  @keyframes agRing{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(1.5)}}
  html[data-theme="dark"] .ag-badge.b-grn{color:#2ee6a4} html[data-theme="dark"] .ag-badge.b-orn{color:#ffa860}
  /* Etiketat e niveleve */
  .lvl{font-size:10px;font-weight:600;padding:2px 8px;border-radius:5px;letter-spacing:.02em;
       background:color-mix(in srgb,var(--muted) 14%,transparent);color:var(--muted)}
  .lvl-admin{background:color-mix(in srgb,#e63757 15%,transparent);color:#e63757}
  .lvl-supervisor{background:color-mix(in srgb,var(--accent) 15%,transparent);color:var(--accent)}
  .lvl-backoffice{background:color-mix(in srgb,var(--violet) 15%,transparent);color:var(--violet)}
  .lvl-quality{background:color-mix(in srgb,#0ea5e9 15%,transparent);color:#0ea5e9}
  .lvl-hr{background:color-mix(in srgb,var(--warning) 15%,transparent);color:#d97a2b}
  /* Çelësi Ready/Pause i agjentit në topbar */
  .agent-toggle{display:flex;align-items:center;gap:2px;background:var(--card);border:1px solid var(--line);
    border-radius:99px;padding:3px;box-shadow:var(--sh-sm)}
  .agent-toggle button{font-size:11.5px;font-weight:600;padding:5px 13px;border-radius:99px;color:var(--muted);transition:.15s}
  .agent-toggle button.on[data-s="ready"]{background:var(--success);color:#fff}
  .agent-toggle button.on[data-s="paused"]{background:var(--warning);color:#fff}

  .codecs{display:flex;flex-wrap:wrap;gap:8px}
  .codec{display:flex;align-items:center;gap:7px;padding:7px 14px;border:2px solid var(--line);border-radius:99px;
         cursor:pointer;font-size:12.5px;font-weight:600;color:var(--muted);background:var(--card-2);transition:.14s;user-select:none}
  .codec:hover{border-color:var(--accent)}
  .codec input{display:none}
  .codec:has(input:checked){border-color:var(--accent);color:#fff;background:var(--accent)}
  .codec:has(input:checked) span:before{content:"✓ ";font-weight:800}
  html[data-theme="dark"] .codec:has(input:checked){color:#fff;background:var(--accent);border-color:var(--accent)}

  /* Welcome banner (foto 29) */
  .welcome{background:linear-gradient(120deg,var(--card) 0%,color-mix(in srgb,var(--accent) 8%,var(--card)) 100%);
    border:1px solid var(--line);border-radius:14px;padding:22px 24px;margin-bottom:18px;position:relative;overflow:hidden;box-shadow:var(--sh)}
  .welcome:after{content:'';position:absolute;width:280px;height:280px;border-radius:50%;right:-90px;top:-120px;
    background:radial-gradient(circle,color-mix(in srgb,var(--accent) 22%,transparent),transparent 70%)}
  .wl-inner{position:relative;display:flex;gap:26px;flex-wrap:wrap;align-items:center}
  .wl-txt{min-width:200px}
  .wl-k{font-size:12px;color:var(--muted);letter-spacing:.05em;text-transform:uppercase;font-weight:500}
  .wl-brand{font-size:26px;font-weight:700;letter-spacing:-.02em;color:var(--accent);margin:2px 0}
  .wl-sub{font-size:13px;color:var(--muted)}
  .ql{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:10px;flex:1;min-width:280px}
  .ql-item{display:flex;align-items:center;gap:12px;padding:12px 14px;background:var(--card);border:1px solid var(--line);
    border-radius:11px;text-align:left;transition:.15s}
  .ql-item:hover{border-color:var(--accent);transform:translateY(-1px);box-shadow:var(--sh)}
  .ql-ic{width:38px;height:38px;border-radius:10px;flex:none;display:grid;place-items:center;
    background:color-mix(in srgb,var(--accent) 12%,transparent);color:var(--accent)}
  .ql-ic svg{width:19px;height:19px}
  .ql-t{font-weight:600;font-size:13px}
  .ql-d{font-size:11.5px;color:var(--muted)}
  .note-card .hd{background:linear-gradient(180deg,color-mix(in srgb,#c07a3e 14%,var(--card)),var(--card))}
  .note-card .bd{background:color-mix(in srgb,#c07a3e 7%,var(--card))}



  /* Toggles (foto 27) */
  .toggles{margin:16px 0;border:1px solid var(--line);border-radius:11px;overflow:hidden}
  .tg-row{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:13px 16px;border-bottom:1px solid var(--line-2);cursor:pointer}
  .tg-row:last-child{border-bottom:none}
  .tg-t{font-size:13px;font-weight:500}
  .tg-d{font-size:11.5px;color:var(--muted);margin-top:1px}
  .tg-sw{position:relative;flex:none}
  .tg-sw input{position:absolute;opacity:0;width:0;height:0}
  .tg-track{display:block;width:42px;height:24px;border-radius:99px;background:var(--line);transition:.2s;position:relative}
  .tg-track:after{content:'';position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.25)}
  .tg-sw input:checked + .tg-track{background:var(--accent)}
  .tg-sw input:checked + .tg-track:after{transform:translateX(18px)}

  @media(max-width:820px){.phone-grid{grid-template-columns:1fr !important}}

  /* Dashboard hero (foto 24/29) */
  .dash-hero{background:linear-gradient(120deg,var(--card),color-mix(in srgb,var(--accent) 10%,var(--card)));
    border:1px solid var(--line);border-radius:14px;padding:16px 22px;margin-bottom:18px;display:flex;
    align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;box-shadow:var(--sh);position:relative;overflow:hidden}
  .dash-hero:after{content:'';position:absolute;width:300px;height:300px;border-radius:50%;right:-120px;top:-140px;
    background:radial-gradient(circle,color-mix(in srgb,var(--accent) 20%,transparent),transparent 70%)}
  .dh-left{display:flex;align-items:center;gap:14px;position:relative}
  .dh-ico{width:46px;height:46px;border-radius:12px;display:grid;place-items:center;flex:none;
    background:linear-gradient(140deg,var(--accent),var(--accent-2))}
  .dh-ico svg{width:24px;height:24px;fill:none;stroke:#fff;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
  .dh-k{font-size:11px;color:var(--muted);letter-spacing:.12em;text-transform:uppercase;font-weight:600}
  .dh-brand{font-size:22px;font-weight:700;color:var(--accent);letter-spacing:-.01em;line-height:1.1}
  .dh-right{display:flex;align-items:center;gap:10px;position:relative;flex-wrap:wrap}
  .dh-date{display:flex;align-items:center;gap:8px;background:var(--card);border:1px solid var(--line);border-radius:8px;
    padding:9px 13px;color:var(--muted);font-size:12.5px}
  .dh-date svg{width:15px;height:15px;fill:var(--muted)}
  .home-grid{display:grid;grid-template-columns:1fr 340px;gap:18px;align-items:start;margin-bottom:18px}
  .note-card .hd{background:linear-gradient(180deg,color-mix(in srgb,#c07a3e 16%,var(--card)),var(--card))}
  .note-card .bd{background:color-mix(in srgb,#c07a3e 8%,var(--card))}
  @media(max-width:900px){.home-grid,.home-grid2{grid-template-columns:1fr !important}}
  @media(max-width:820px){.cdr-grid,.exp-grid,.lr-grid{grid-template-columns:1fr !important}}

  .ls-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:13px 0;border-bottom:1px solid var(--line-2)}
  .ls-row label{font-weight:500;font-size:14px;color:var(--ink)}
  .ls-row select{max-width:200px;padding:9px 12px;border:1px solid var(--line);border-radius:8px;background:var(--card-2);color:var(--ink);font:inherit;font-size:13px}
  .ls-row select option{background:var(--card);color:var(--ink)}

  .c2c-form{display:flex;flex-direction:column;gap:0}
  .c2c-row{display:flex;align-items:center;gap:16px;padding:11px 0;border-bottom:1px solid var(--line-2)}
  .c2c-row label{width:130px;flex:none;font-weight:500;font-size:13.5px;color:var(--muted)}
  .c2c-row input,.c2c-row select{flex:1;padding:9px 13px;border:1px solid var(--line);border-radius:8px;background:var(--card-2);color:var(--ink);font:inherit}

  .set-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:14px}
  .set-card{display:flex;align-items:center;gap:14px;padding:16px 18px;background:var(--card-2);border:1px solid var(--line);
    border-radius:12px;text-align:left;transition:.15s;cursor:pointer}
  .set-card:hover{border-color:var(--accent);transform:translateY(-1px);box-shadow:var(--sh)}
  .set-ic{width:44px;height:44px;border-radius:10px;flex:none;display:grid;place-items:center;
    background:color-mix(in srgb,var(--accent) 12%,transparent);color:var(--accent)}
  .set-ic svg{width:22px;height:22px;fill:currentColor}
  .set-t{font-weight:600;font-size:16px;letter-spacing:-.01em}
  .set-d{font-size:12px;color:var(--muted);margin-top:1px}

  .umenu{position:relative;display:inline-block}
  .umenu-btn{width:30px;height:30px;border-radius:7px;color:var(--muted);font-size:18px;line-height:1;transition:.15s;cursor:pointer;background:var(--card-2)}
  .umenu-btn:hover{background:var(--line);color:var(--ink)}
  .umenu-pop{position:absolute;right:0;top:34px;background:var(--card);border:1px solid var(--line);border-radius:9px;
    box-shadow:0 8px 28px rgba(0,0,0,.45);padding:5px;min-width:140px;z-index:9999;display:none}
  .umenu-pop.show{display:block}
  .umenu-pop button{display:block;width:100%;text-align:left;padding:9px 12px;border-radius:6px;font-size:13px;color:var(--ink);transition:.12s;cursor:pointer;background:none;border:none}
  .umenu-pop button:hover{background:var(--card-2)}

  .ql-form{display:flex;gap:9px;flex-wrap:wrap;align-items:center}
  .ql-form select,.ql-form input{padding:9px 12px;border:1px solid var(--line);border-radius:8px;background:var(--card-2);color:var(--ink);font:inherit;font-size:13px}
  .ql-form input{flex:1;min-width:130px}
  .ql-form select{min-width:150px}
  .qlico{display:inline-flex;vertical-align:middle;color:var(--muted)}
  .wtable{width:100%;border-collapse:collapse}
  .wtable th{font-size:11px;color:var(--muted);text-align:left;padding:11px 12px;font-weight:500;background:var(--card-2);border-bottom:1px solid var(--line);white-space:nowrap}
  .wtable td{padding:10px 12px;border-bottom:1px solid var(--line-2);font-size:12px}

  .codec-switches{display:grid;grid-template-columns:1fr 1fr;gap:10px 20px}
  .codec-sw{display:flex;align-items:center;justify-content:space-between;cursor:pointer;font-size:13px;
            color:var(--ink);padding:8px 12px;border:2px solid var(--line);border-radius:8px;background:var(--card-2);transition:.14s;user-select:none}
  .codec-sw:hover{border-color:var(--accent)}
  .codec-sw span:first-child{font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.02em;font-size:12px;transition:.14s}
  /* Kur codec-u është AKTIV: kutia + teksti + shiriti jeshil */
  .codec-sw:has(input:checked){border-color:#12b76a;background:color-mix(in srgb,#12b76a 12%,var(--card-2))}
  .codec-sw:has(input:checked) span:first-child{color:#12b76a}
  .codec-sw input{display:none}
  .codec-sw .sw{width:42px;height:24px;border-radius:99px;background:#8a94a6;position:relative;transition:.2s;flex:none;border:1px solid rgba(0,0,0,.15)}
  .codec-sw .sw:after{content:'';position:absolute;left:2px;top:2px;width:18px;height:18px;border-radius:50%;background:#fff;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.4)}
  /* SHIRITI: gri kur fikur, JESHIL kur aktiv */
  .codec-sw input:checked+.sw{background:#12b76a;border-color:#12b76a}
  .codec-sw input:checked+.sw:after{transform:translateX(18px)}
  html[data-theme="dark"] .codec-sw{background:#111a29}
  html[data-theme="dark"] .codec-sw:has(input:checked){background:color-mix(in srgb,#12b76a 22%,#111a29)}
  html[data-theme="dark"] .codec-sw .sw{background:#4a5568}
  html[data-theme="dark"] .codec-sw input:checked+.sw{background:#12b76a}

  .dropwrap{position:relative;display:inline-block}
  .dropmenu{position:absolute;top:100%;left:0;margin-top:4px;background:var(--card);border:1px solid var(--line);
    border-radius:10px;box-shadow:0 8px 28px rgba(0,0,0,.4);min-width:180px;z-index:50;display:none;overflow:hidden}
  .dropmenu.open{display:block}
  .dropmenu a{display:block;padding:10px 14px;cursor:pointer;font-size:13px;color:var(--ink)}
  .dropmenu a:hover{background:var(--card-2)}

  /* ============ SOFTPHONE ============ */
  #webphone{position:fixed;bottom:24px;right:24px;z-index:9998;width:290px;user-select:none}
  .wp-card{background:var(--card);border:1px solid var(--line);border-radius:18px;
    box-shadow:0 16px 48px rgba(0,0,0,.5);overflow:hidden}
  .wp-head{display:flex;justify-content:space-between;align-items:center;padding:11px 15px;
    background:var(--card-2);border-bottom:1px solid var(--line);font-weight:600;font-size:13px;cursor:move}
  .wp-dot{width:8px;height:8px;border-radius:50%;background:var(--danger);display:inline-block;transition:.3s}
  .wp-dot.on{background:var(--success)}
  .wp-ico{cursor:pointer;font-size:18px;line-height:1;color:var(--muted);width:22px;height:22px;
    display:inline-flex;align-items:center;justify-content:center;border-radius:6px;transition:.15s}
  .wp-ico:hover{background:var(--line);color:var(--ink)}
  .wp-body{padding:16px}
  .wp-display{margin-bottom:12px}
  .wp-display input{width:100%;background:var(--bg);border:1px solid var(--line);border-radius:10px;
    color:var(--ink);font-size:19px;text-align:center;padding:11px;font-family:monospace;letter-spacing:1px;box-sizing:border-box}
  .wp-subname{text-align:center;color:var(--muted);font-size:12px;margin-top:5px;height:15px}
  .wp-pad{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin-bottom:14px}
  .wp-key{background:var(--card-2);border:1px solid var(--line);border-radius:12px;padding:8px 0;
    text-align:center;color:var(--ink);font-size:19px;font-weight:500;cursor:pointer;transition:.12s;line-height:1.1}
  .wp-key:hover{background:var(--line)}
  .wp-key:active{transform:scale(.94)}
  .wp-key span{display:block;font-size:8.5px;color:var(--muted);font-weight:400;letter-spacing:.5px;margin-top:1px}
  .wp-idle-actions{display:flex;gap:9px}
  .wp-call{flex:1;background:var(--success);border:none;border-radius:12px;padding:13px;color:#fff;
    font:inherit;font-size:15px;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px}
  .wp-call:hover{filter:brightness(1.08)}
  .wp-call-ic{font-size:17px}
  .wp-back{width:50px;background:var(--card-2);border:1px solid var(--line);border-radius:12px;
    color:var(--muted);cursor:pointer;font-size:17px}
  .wp-back:hover{background:var(--line)}
  .wp-call-info{text-align:center;margin-bottom:14px}
  .wp-avatar{width:64px;height:64px;border-radius:50%;background:var(--card-2);margin:0 auto 11px;
    display:flex;align-items:center;justify-content:center;border:3px solid var(--success);font-size:30px;position:relative}
  .wp-ring{position:absolute;inset:-3px;border-radius:50%;border:3px solid var(--accent);
    animation:wpPulse 1.3s ease-out infinite}
  @keyframes wpPulse{0%{transform:scale(1);opacity:.7}100%{transform:scale(1.5);opacity:0}}
  .wp-who{font-size:18px;font-weight:600;word-break:break-word}
  .wp-num{color:var(--muted);font-size:13px;font-family:monospace;margin-bottom:8px}
  .wp-statepill{display:inline-flex;align-items:center;gap:6px;background:color-mix(in srgb,var(--success) 15%,transparent);
    color:var(--success);padding:4px 12px;border-radius:20px;font-size:12.5px;font-weight:500}
  .wp-sp-dot{width:6px;height:6px;border-radius:50%;background:currentColor}
  .wp-timer{font-family:monospace;font-variant-numeric:tabular-nums}
  .wp-meters{display:flex;flex-direction:column;gap:9px;margin-bottom:14px;padding:0 4px}
  .wp-meter-row{display:flex;align-items:center;gap:9px}
  .wp-m-ic{font-size:15px;width:18px}
  .wp-m-lbl{color:var(--muted);font-size:11px;width:44px}
  .wp-bars{flex:1;display:flex;gap:2px;height:14px;align-items:center}
  .wp-bar{flex:1;height:100%;background:var(--line);border-radius:2px;transition:background .07s}
  .wp-ctrls{display:flex;gap:8px;margin-bottom:12px}
  .wp-c{flex:1;background:var(--card-2);border:1px solid var(--line);border-radius:11px;padding:9px 0;
    color:var(--muted);cursor:pointer;display:flex;flex-direction:column;align-items:center;gap:3px;font:inherit;transition:.12s}
  .wp-c:hover{background:var(--line);color:var(--ink)}
  .wp-c.active{background:var(--accent);color:#fff;border-color:var(--accent)}
  .wp-c i{font-size:18px;font-style:normal}
  .wp-c span{font-size:11px}
  .wp-c.wp-ans-c{background:var(--success);color:#fff;border-color:var(--success)}
  .wp-hang-full{width:100%;background:var(--danger);border:none;border-radius:12px;padding:13px;color:#fff;
    font:inherit;font-size:15px;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px}
  .wp-hang-full:hover{filter:brightness(1.1)}
  #webphone.min .wp-body{display:none}
  #wpReopen{position:fixed;bottom:24px;right:24px;z-index:9998;width:56px;height:56px;border-radius:50%;
    background:var(--success);border:none;color:#fff;font-size:24px;cursor:pointer;box-shadow:0 8px 24px rgba(0,0,0,.4)}
  #wpReopen:hover{filter:brightness(1.08)}
  /* Softphone tabs + history + contacts + transfer */
  .wp-tabs{display:flex;border-top:1px solid var(--line);margin:8px -16px -16px}
  .wp-tab{flex:1;text-align:center;padding:9px 0;font-size:10.5px;color:var(--muted);cursor:pointer;transition:.12s;border-bottom:2px solid transparent}
  .wp-tab i{font-size:17px;font-style:normal;display:block;margin-bottom:2px}
  .wp-tab:hover{background:var(--card-2)}
  .wp-tab.active{color:var(--accent);border-bottom-color:var(--accent)}
  .wp-tabpage{min-height:auto}
  .wp-redial{width:44px;background:var(--card-2);border:1px solid var(--line);border-radius:12px;color:var(--muted);cursor:pointer;font-size:18px}
  .wp-redial:hover{background:var(--line)}
  .wp-hist-list{max-height:280px;overflow-y:auto;margin:0 -6px}
  .wp-hist-empty{text-align:center;color:var(--muted);padding:30px 0;font-size:12.5px}
  .wp-hist-row{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:9px;cursor:pointer;transition:.1s}
  .wp-hist-row:hover{background:var(--card-2)}
  .wp-hist-ic{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;flex:none;overflow:hidden}
  .wp-hist-ic.out{background:color-mix(in srgb,var(--success) 18%,transparent);color:var(--success)}
  .wp-hist-ic.in{background:color-mix(in srgb,var(--accent) 18%,transparent);color:var(--accent)}
  .wp-hist-ic.miss{background:color-mix(in srgb,var(--danger) 18%,transparent);color:var(--danger)}
  .wp-hist-ic.contact{background:var(--accent);color:#fff;font-weight:600;font-size:12px}
  .wp-hist-n{font-size:13px;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .wp-hist-s{font-size:11px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .wp-hist-t{font-size:11px;color:var(--muted);flex:none}
  .wp-contact-search{width:100%;padding:8px 12px;border:1px solid var(--line);border-radius:8px;background:var(--card-2);color:var(--ink);font:inherit;font-size:12.5px;box-sizing:border-box;margin-bottom:8px}
  .wp-callpad{margin-bottom:12px}
  .wp-callpad .wp-key{padding:10px 0;font-size:18px}
  .wp-vol{display:flex;align-items:center;gap:10px;padding:8px 4px;margin-bottom:10px}
  .wp-vol input{flex:1}
  .wp-xfer{background:var(--card-2);border:1px solid var(--line);border-radius:11px;padding:12px;margin-bottom:12px}
  .wp-xfer input{width:100%;padding:9px 12px;border:1px solid var(--line);border-radius:8px;background:var(--card);color:var(--ink);font:inherit;font-size:13px;box-sizing:border-box;margin-bottom:8px}
  .wp-xfer-btns{display:flex;gap:6px}
  .wp-xfer-b{flex:1;padding:8px;border:1px solid var(--line);border-radius:8px;background:var(--card);color:var(--ink);font:inherit;font-size:12px;font-weight:500;cursor:pointer}
  .wp-xfer-b:hover{background:var(--line)}
  .wp-xfer-b.att{background:var(--accent);color:#fff;border-color:var(--accent)}
  .wp-xfer-b.cancel{color:var(--muted)}
  /* ================= WIDGETS ================= */
  .dialpad{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin:16px 0}
  .dialpad button{height:52px;border:1px solid var(--line);border-radius:11px;font-size:18px;font-weight:500;
                  background:var(--card-2);transition:.12s}
  .dialpad button:hover{background:#fff;border-color:var(--accent);color:var(--accent);transform:translateY(-1px)}
  .cal{display:grid;grid-template-columns:repeat(7,1fr);gap:7px}
  .cal .dh{font-size:10.5px;font-weight:600;color:var(--muted);text-align:center;padding:4px 0;letter-spacing:.05em;text-transform:uppercase}
  .cal .day{min-height:82px;border:1px solid var(--line);border-radius:10px;padding:7px;font-size:12px;
            background:var(--card-2);cursor:pointer;transition:.14s}
  .cal .day:hover{border-color:var(--accent);background:#fff;box-shadow:var(--sh-sm)}
  .cal .day .n{font-weight:600;color:var(--faint);font-size:11px;margin-bottom:3px}
  .cal .day.today{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 5%,#fff)}
  .cal .day.today .n{color:var(--accent)}
  .cal .day .cb{background:color-mix(in srgb,var(--accent) 12%,transparent);color:var(--accent);border-radius:5px;
                padding:2px 6px;margin-top:3px;font-size:10.2px;font-weight:600;overflow:hidden;
                text-overflow:ellipsis;white-space:nowrap}

  /* ===== New calendar (functional + pretty) ===== */
  .cal-toolbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px;flex-wrap:wrap;gap:10px}
  .cal-tb-left,.cal-tb-right{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
  .cal-select{padding:8px 11px;border:1px solid var(--line);border-radius:8px;background:var(--card-2);color:var(--ink);font-size:12.5px;cursor:pointer}
  .cal-select:focus{outline:none;border-color:var(--accent)}
  .cal-nav{width:34px;height:34px;border:1px solid var(--line);border-radius:8px;background:var(--card-2);color:var(--ink);
           font-size:20px;line-height:1;cursor:pointer;transition:.14s;display:grid;place-items:center}
  .cal-nav:hover{border-color:var(--accent);color:var(--accent);background:color-mix(in srgb,var(--accent) 8%,transparent)}
  .cal-stats{display:flex;gap:16px;align-items:center;margin-bottom:12px;font-size:12.5px;color:var(--muted);flex-wrap:wrap}
  .cal-stat{display:flex;align-items:center;gap:6px}
  .cal-stat-dot{width:9px;height:9px;border-radius:50%}
  .cal-stat-dot.all{background:var(--accent)}
  .cal-stat-dot.pend{background:var(--warning)}
  .cal-stat-dot.done{background:var(--success)}
  .cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:6px}
  .cal-dh{font-size:10.5px;font-weight:700;color:var(--muted);text-align:center;padding:6px 0;letter-spacing:.06em;text-transform:uppercase}
  .cal-cell{min-height:92px;border:1px solid var(--line);border-radius:12px;padding:8px;background:var(--card-2);
            cursor:pointer;transition:.15s;display:flex;flex-direction:column;overflow:hidden}
  .cal-cell.empty{background:transparent;border:1px solid transparent;cursor:default}
  .cal-cell:not(.empty):hover{border-color:var(--accent);background:var(--card);box-shadow:var(--sh);transform:translateY(-1px)}
  .cal-cell.weekend:not(.empty){background:color-mix(in srgb,var(--muted) 5%,var(--card-2))}
  .cal-cell.today{border-color:var(--accent);border-width:2px;background:color-mix(in srgb,var(--accent) 7%,var(--card))}
  .cal-cell.has-ev{border-left:3px solid var(--accent)}
  .cal-num{display:flex;align-items:center;justify-content:space-between;font-weight:600;color:var(--ink);font-size:13px;margin-bottom:4px}
  .cal-cell.today .cal-num{color:var(--accent)}
  .cal-badge{background:var(--accent);color:#fff;font-size:9.5px;font-weight:700;min-width:16px;height:16px;
             border-radius:99px;display:grid;place-items:center;padding:0 4px}
  .cal-evs{display:flex;flex-direction:column;gap:2px;overflow:hidden}
  .cal-ev{font-size:10px;font-weight:600;border-radius:5px;padding:2px 5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;
          background:color-mix(in srgb,var(--accent) 13%,transparent);color:var(--accent)}
  .cal-ev.late{background:color-mix(in srgb,var(--danger) 14%,transparent);color:var(--danger)}
  .cal-ev.done{background:color-mix(in srgb,var(--success) 13%,transparent);color:#079e69;text-decoration:line-through;opacity:.75}
  .cal-ev-t{font-weight:700;opacity:.85}
  .cal-more{font-size:9.5px;color:var(--muted);font-weight:600;margin-top:1px}
  html[data-theme="dark"] .cal-cell{background:#111a29}
  html[data-theme="dark"] .cal-cell:not(.empty):hover{background:#182338}
  html[data-theme="dark"] .cal-cell.weekend:not(.empty){background:#0e1622}

  /* ===== Reports ===== */
  .rep-toolbar{margin-bottom:14px}
  .rep-filters{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap}
  .rep-stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px}
  .rep-stat{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px 18px}
  .rep-stat-v{font-size:24px;font-weight:700;color:var(--ink)}
  .rep-stat-l{font-size:12px;color:var(--muted);margin-top:2px}
  .rep-detail-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
  .rep-box{background:var(--card-2);border:1px solid var(--line);border-radius:10px;padding:12px;text-align:center}
  .rep-box-v{font-size:22px;font-weight:700;color:var(--ink)}
  .rep-box-l{font-size:11px;color:var(--muted);margin-top:3px}
  .rep-bars{display:flex;flex-direction:column;gap:9px}
  .rep-bar-row{display:grid;grid-template-columns:130px 1fr 80px;gap:10px;align-items:center}
  .rep-bar-lbl{font-size:12.5px;font-weight:500;color:var(--ink);text-align:right;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .rep-bar-track{height:20px;background:var(--card-2);border:1px solid var(--line);border-radius:6px;overflow:hidden}
  .rep-bar-fill{height:100%;border-radius:5px;transition:width .4s;min-width:2px}
  .rep-bar-n{font-size:12px;font-weight:600;color:var(--ink)}
  @media(max-width:720px){.rep-stats-row{grid-template-columns:repeat(2,1fr)}.rep-detail-grid{grid-template-columns:repeat(2,1fr)}}
  .dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:8px;vertical-align:1px}
  pre{font-family:'SFMono-Regular',Consolas,monospace}

  /* ===== Menyja në celular/tablet: panel që rrëshqet nga e majta ===== */
  .nav-btn{display:none;width:40px;height:40px;border-radius:11px;background:var(--card);border:1px solid var(--line);
           box-shadow:var(--sh-sm);place-items:center;flex:none}
  .nav-btn svg{width:20px;height:20px;fill:none;stroke:var(--ink);stroke-width:2.2;stroke-linecap:round}
  .nav-shade{display:none}
  .nav-foot{display:none;padding:14px 16px 0;margin-top:10px;border-top:1px solid var(--nav-line)}
  .nav-foot button{display:flex;align-items:center;gap:10px;width:100%;padding:10px 12px;border-radius:10px;color:var(--nav-txt);font-size:13.5px}
  .nav-foot button:hover{background:rgba(255,255,255,.05);color:#fff}
  @media(max-width:960px){
    .layout{grid-template-columns:1fr}
    nav{position:fixed;left:0;top:0;bottom:0;height:100vh;height:100dvh;width:min(290px,84vw);z-index:100;
        transform:translateX(-102%);transition:transform .26s cubic-bezier(.2,.8,.2,1);box-shadow:none;
        overscroll-behavior:contain;padding-bottom:calc(20px + env(safe-area-inset-bottom))}
    body.nav-open nav{transform:none;box-shadow:12px 0 40px rgba(0,0,0,.35)}
    .nav-shade{display:block;position:fixed;inset:0;z-index:99;background:rgba(10,16,28,.5);opacity:0;pointer-events:none;
               transition:opacity .26s;backdrop-filter:blur(2px)}
    body.nav-open .nav-shade{opacity:1;pointer-events:auto}
    body.nav-open{overflow:hidden}
    .nav-btn{display:grid}
    .main{padding:0 14px 24px}
    /* Shiriti i sipërm: një rresht kompakt — ☰ · titulli · ikonat */
    .topbar{flex-wrap:nowrap;gap:8px;padding:10px 0;margin:0 -14px 8px;padding-left:14px;padding-right:14px;
            background:var(--bg);border-bottom:1px solid var(--line-2)}
    .crumb{flex:1}
    .crumb .k{display:none}
    .crumb h4{font-size:17px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
    .whobox{padding:3px;border-radius:50%}
    .whobox>div:first-child{display:none}
    #lampSip{padding:0;width:34px;height:34px;justify-content:center;border-radius:50%}
    #lampSip span{display:none}
    .theme-sw,.chat-bell{flex:none}
  }
  @media(max-width:560px){
    /* Ready/Break: vetëm ikonat në telefon */
    .agent-toggle button{padding:5px 10px}
    .agent-toggle .lbl{display:none}
    .topbar .theme-sw{display:none}
    .nav-foot{display:block}
    .topbar{gap:6px}
  }
  @media(prefers-reduced-motion:reduce){nav,.nav-shade{transition:none!important}}

  /* ================= DARK MODE ================= */
  html[data-theme="dark"]{
    --bg:#0f1623; --bg-2:#0b111c;
    --card:#151e2e; --card-2:#1a2436;
    --ink:#e5ebf4; --ink-2:#c3cddb; --muted:#8494ab; --faint:#69788f;
    --line:#26324a; --line-2:#202b40;
    --nav:#0c121e; --nav-2:#111a2a; --nav-line:#232f47;
    --sh-sm:0 1px 2px rgba(0,0,0,.3);
    --sh:0 2px 4px rgba(0,0,0,.25), 0 8px 24px -8px rgba(0,0,0,.5);
    --sh-lg:0 12px 44px -10px rgba(0,0,0,.65);
  }
  html[data-theme="dark"] body{
    background:radial-gradient(1200px 600px at 80% -10%, #16203200 0%, var(--bg) 40%, var(--bg-2) 100%)}
  html[data-theme="dark"] ::-webkit-scrollbar-thumb{background:#2c3a55}
  html[data-theme="dark"] .topbar{background:linear-gradient(180deg,var(--bg) 62%,transparent)}
  html[data-theme="dark"] .card .hd{background:linear-gradient(180deg,var(--card-2),var(--card))}
  html[data-theme="dark"] th{background:#1a2336}
  html[data-theme="dark"] tr.row:hover td{background:color-mix(in srgb,var(--accent) 12%,transparent)}
  html[data-theme="dark"] .field input,html[data-theme="dark"] .field textarea,
  html[data-theme="dark"] .field select{background:#111a29;border-color:var(--line);color:var(--ink)}
  html[data-theme="dark"] .field input:focus,html[data-theme="dark"] .field textarea:focus,
  html[data-theme="dark"] .field select:focus{background:#0d1522;color:var(--ink)}
  html[data-theme="dark"] .btn.out{background:var(--card-2);border-color:var(--line);color:var(--muted)}
  html[data-theme="dark"] .btn.out:hover{background:#212d43;color:var(--ink)}
  html[data-theme="dark"] .lamp,html[data-theme="dark"] .whobox{background:var(--card);border-color:var(--line)}
  html[data-theme="dark"] .dialpad button{background:#111a29;border-color:var(--line);color:var(--ink)}
  html[data-theme="dark"] .dialpad button:hover{background:#182338}
  html[data-theme="dark"] .cal .day{background:#111a29;border-color:var(--line)}
  html[data-theme="dark"] .cal .day:hover{background:#182338}
  html[data-theme="dark"] .cal .day.today{background:color-mix(in srgb,var(--accent) 14%,var(--card))}
  html[data-theme="dark"] #login{background:var(--bg)}
  html[data-theme="dark"] #login input{background:var(--card);border-color:var(--line);color:var(--ink)}
  html[data-theme="dark"] #modal{background:rgba(5,9,16,.65)}
  html[data-theme="dark"] #toast{background:#26324a}
  html[data-theme="dark"] .stat .ico{background:color-mix(in srgb,var(--accent) 18%,transparent)}
  html[data-theme="dark"] .stat.s-grn .ico{color:#2ee6a4}
  html[data-theme="dark"] .stat.s-orn .ico{color:#ffa860}
  html[data-theme="dark"] .b-in,html[data-theme="dark"] .b-ans,html[data-theme="dark"] .b-ok{color:#2ee6a4}
  html[data-theme="dark"] .b-ring{color:#ffa860}
  html[data-theme="dark"] .b-miss,html[data-theme="dark"] .b-off{color:#ff7089}

  /* Çelësi i temës */
  .theme-sw{width:36px;height:36px;border-radius:50%;border:1px solid var(--line);background:var(--card);
            display:grid;place-items:center;box-shadow:var(--sh-sm);transition:.18s;flex:none}
  .theme-sw:hover{border-color:var(--accent);transform:rotate(-18deg)}
  .theme-sw svg{width:16px;height:16px;fill:var(--muted);transition:.18s}
  .theme-sw:hover svg{fill:var(--accent)}
  .theme-sw .moon{display:none}
  html[data-theme="dark"] .theme-sw .moon{display:block}
  html[data-theme="dark"] .theme-sw .sun{display:none}
  /* ===== Chat bell ===== */
  .chat-bell{width:36px;height:36px;border-radius:50%;border:1px solid var(--line);background:var(--card);
    display:grid;place-items:center;box-shadow:var(--sh-sm);transition:.18s;flex:none;position:relative;cursor:pointer}
  .chat-bell:hover{border-color:var(--accent)}
  .chat-bell svg{width:17px;height:17px;fill:var(--muted);transition:.18s}
  .chat-bell:hover svg{fill:var(--accent)}
  .chat-bell-count{position:absolute;top:-4px;right:-4px;min-width:17px;height:17px;padding:0 4px;border-radius:9px;
    background:var(--danger);color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;
    box-shadow:0 0 0 2px var(--bg)}
  /* ===== Chat page ===== */
  .cx{display:grid;grid-template-columns:320px 1fr;height:calc(100vh - 130px);min-height:480px;background:var(--card);
      border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:var(--sh)}
  .cx-side{display:flex;flex-direction:column;border-right:1px solid var(--line);background:var(--card-2);min-width:0}
  .cx-side-h{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 8px}
  .cx-side-h b{font-size:17px;font-weight:600}
  .cx-side-act{display:flex;gap:4px;align-items:center}
  .cx-ib{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;font-size:16px;color:var(--muted);transition:.12s;flex:none}
  .cx-ib:hover{background:var(--line-2);color:var(--ink)}
  .cx-find{padding:4px 12px 10px}
  .cx-find input,.cx-infind input,.cx-modal-find{width:100%;padding:9px 13px;border:1px solid var(--line);border-radius:10px;background:var(--card);font-size:13px;outline:none}
  .cx-find input:focus,.cx-infind input:focus,.cx-modal-find:focus{border-color:var(--accent)}
  .cx-list{flex:1;overflow-y:auto;padding:0 6px 10px}
  .cx-sec{padding:12px 10px 4px;font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em;font-weight:600}
  .cx-row{display:flex;gap:11px;align-items:center;padding:9px 10px;border-radius:11px;cursor:pointer;transition:background .12s}
  .cx-row:hover{background:var(--line-2)}
  .cx-row.on{background:color-mix(in srgb,var(--accent) 13%,transparent)}
  .cx-rowb{flex:1;min-width:0}
  .cx-rowt{display:flex;align-items:center;justify-content:space-between;gap:8px}
  .cx-name{font-weight:500;font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .cx-row.unread .cx-name{font-weight:700}
  .cx-when{font-size:10.5px;color:var(--faint);flex:none}
  .cx-row.unread .cx-when{color:var(--accent);font-weight:600}
  .cx-prev{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}
  .cx-row.unread .cx-prev{color:var(--ink-2)}
  .cx-prev mark{background:color-mix(in srgb,var(--warning) 35%,transparent);color:inherit;border-radius:3px;padding:0 1px}
  .cx-badge{min-width:19px;height:19px;padding:0 6px;border-radius:10px;background:var(--accent);color:#fff;font-size:10.5px;font-weight:700;display:grid;place-items:center;flex:none}
  .cx-tag{font-size:9px;font-weight:600;background:var(--danger);color:#fff;padding:1px 5px;border-radius:5px;vertical-align:middle;text-transform:uppercase;letter-spacing:.03em}
  .cx-tag.ro{background:var(--muted)}
  .cx-faint{color:var(--faint);font-size:12px}
  .cx-empty{text-align:center;color:var(--muted);padding:34px 16px;font-size:13px}
  .cx-empty.sm{padding:12px}
  .cx-hit{padding:8px 10px;border-radius:10px;cursor:pointer}
  .cx-hit:hover{background:var(--line-2)}
  .cx-avw{position:relative;flex:none}
  .cx-av{width:42px;height:42px;border-radius:50%;background:linear-gradient(140deg,var(--accent),var(--accent-2));color:#fff;display:grid;place-items:center;font-size:14px;font-weight:600;overflow:hidden;flex:none}
  .cx-av img{width:100%;height:100%;object-fit:cover}
  .cx-av.grp{border-radius:13px;background:linear-gradient(140deg,var(--violet),var(--accent))}
  .cx-av.sm{width:30px;height:30px;font-size:11px}
  .cx-av.xs{width:24px;height:24px;font-size:10px}
  .cx-dot{position:absolute;right:0;bottom:1px;width:11px;height:11px;border-radius:50%;background:var(--success);border:2px solid var(--card-2)}
  .cx-main{position:relative;display:flex;flex-direction:column;min-width:0;background:var(--bg)}
  .cx-none{margin:auto;color:var(--muted)}
  .cx-head{display:flex;align-items:center;gap:11px;padding:10px 14px;border-bottom:1px solid var(--line);background:var(--card)}
  .cx-head .cx-av{width:38px;height:38px}
  .cx-headt{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.3}
  .cx-headt b{font-size:14.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .cx-sub{font-size:11.5px;color:var(--muted)}
  .cx-on{color:var(--success)}
  .cx-typing-t{color:var(--accent);font-style:normal}
  .cx-back{display:none}
  .cx-infind{padding:8px 14px;border-bottom:1px solid var(--line);background:var(--card);max-height:240px;overflow-y:auto}
  .cx-pins{padding:6px 14px;background:var(--card);border-bottom:1px solid var(--line);max-height:96px;overflow-y:auto}
  .cx-pin{display:flex;gap:9px;align-items:center;font-size:12px;padding:3px 0;cursor:pointer}
  .cx-pin div{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .cx-pin b{color:var(--accent);margin-right:6px}
  .cx-msgs{flex:1;overflow-y:auto;padding:14px 18px 8px;display:flex;flex-direction:column;gap:2px;
           background-image:radial-gradient(color-mix(in srgb,var(--accent) 7%,transparent) 1px,transparent 1px);background-size:22px 22px}
  .cx-older{text-align:center;padding:4px 0 10px}
  .cx-older button{font-size:12px;color:var(--accent);padding:5px 12px;border-radius:14px;background:var(--card);border:1px solid var(--line)}
  .cx-day,.cx-new{display:flex;justify-content:center;margin:12px 0 8px;position:sticky;top:0;z-index:1}
  .cx-day span{font-size:11px;font-weight:600;color:var(--muted);background:var(--card);border:1px solid var(--line);padding:3px 11px;border-radius:12px;box-shadow:var(--sh-sm)}
  .cx-new{position:static}
  .cx-new span{font-size:11px;font-weight:600;color:var(--accent);background:color-mix(in srgb,var(--accent) 10%,var(--card));padding:3px 12px;border-radius:12px}
  .cx-m{display:flex;align-items:flex-end;gap:8px;max-width:78%;position:relative;margin-top:8px}
  .cx-m.cont{margin-top:2px}
  .cx-m.mine{align-self:flex-end;flex-direction:row-reverse}
  .cx-avs{width:30px;flex:none}
  .cx-col{display:flex;flex-direction:column;min-width:0}
  .cx-m.mine .cx-col{align-items:flex-end}
  .cx-bub{position:relative;background:var(--card);border:1px solid var(--line);border-radius:15px 15px 15px 5px;padding:7px 11px 6px;font-size:13.5px;line-height:1.45;
          box-shadow:var(--sh-sm);word-wrap:break-word;overflow-wrap:anywhere;min-width:64px}
  .cx-m.cont .cx-bub{border-radius:15px 15px 15px 15px}
  .cx-m.mine .cx-bub{background:linear-gradient(140deg,var(--accent),color-mix(in srgb,var(--accent) 80%,var(--accent-2)));color:#fff;border-color:transparent;border-radius:15px 15px 5px 15px}
  .cx-m.mine.cont .cx-bub{border-radius:15px}
  .cx-bub.media{padding:4px}
  .cx-bub.del{font-style:italic;color:var(--muted);background:var(--card-2)}
  .cx-m.mine .cx-bub.del{background:var(--card-2);color:var(--muted);border:1px solid var(--line)}
  .cx-from{font-size:12px;font-weight:600;color:var(--accent);margin-bottom:2px}
  .cx-fwd{font-size:11px;font-style:italic;opacity:.75;margin-bottom:3px}
  .cx-quote{border-left:3px solid var(--accent);background:color-mix(in srgb,var(--accent) 9%,transparent);padding:4px 8px;border-radius:6px;margin-bottom:5px;cursor:pointer;font-size:12px;display:flex;flex-direction:column;max-width:340px}
  .cx-quote span{opacity:.85;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .cx-m.mine .cx-quote{border-color:#fff;background:rgba(255,255,255,.18)}
  .cx-txt a{color:inherit;text-decoration:underline}
  .cx-mention{color:var(--accent);font-weight:600}
  .cx-mention.me{background:color-mix(in srgb,var(--warning) 30%,transparent);border-radius:4px;padding:0 3px}
  .cx-m.mine .cx-mention{color:#fff}
  .cx-meta{float:right;font-size:10px;opacity:.65;margin:6px 0 -3px 10px;white-space:nowrap;line-height:1}
  .cx-meta i{font-style:italic}
  .cx-bub.media .cx-meta{position:absolute;right:10px;bottom:9px;background:rgba(0,0,0,.45);color:#fff;opacity:1;padding:3px 6px;border-radius:8px;margin:0}
  .cx-tick{letter-spacing:-3px;margin-left:2px}
  .cx-tick.read{color:#7fd8ff;opacity:1}
  .cx-m:not(.mine) .cx-tick.read{color:var(--accent)}
  .cx-img img{display:block;max-width:300px;max-height:320px;border-radius:11px;cursor:zoom-in}
  .cx-video{max-width:320px;border-radius:10px;display:block}
  .cx-audio audio{width:260px;max-width:100%;height:40px;display:block}
  .cx-file{display:flex;align-items:center;gap:10px;padding:8px 10px;margin:2px 0 4px;border-radius:10px;background:var(--card-2);border:1px solid var(--line);text-decoration:none;color:inherit;max-width:320px}
  .cx-m.mine .cx-file{background:rgba(255,255,255,.16);border-color:transparent}
  .cx-file b{display:block;font-size:12.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:200px}
  .cx-file small{font-size:11px;opacity:.75}
  .cx-file-i{width:38px;height:38px;border-radius:9px;background:color-mix(in srgb,var(--accent) 15%,transparent);display:grid;place-items:center;font-size:11px;font-weight:700;color:var(--accent);flex:none}
  .cx-m.mine .cx-file-i{background:rgba(255,255,255,.22);color:#fff}
  .cx-file-d{margin-left:auto;opacity:.7}
  .cx-lead{display:flex;align-items:center;gap:10px;padding:8px 10px;margin:2px 0 4px;border-radius:10px;background:var(--card-2);border:1px solid var(--line);cursor:pointer;color:var(--ink);min-width:220px}
  .cx-lead b{display:block;font-size:13px}
  .cx-lead span{font-size:11.5px;color:var(--muted)}
  .cx-lead i{font-style:normal;color:#fff;font-size:10px;padding:1px 6px;border-radius:6px;margin-left:4px}
  .cx-lead-i{width:34px;height:34px;border-radius:50%;background:color-mix(in srgb,var(--accent) 15%,transparent);display:grid;place-items:center}
  .cx-lead-go{margin-left:auto;color:var(--accent)!important;font-weight:600}
  .cx-reacts{display:flex;gap:4px;flex-wrap:wrap;margin-top:-6px;padding:0 6px;position:relative;z-index:1}
  .cx-reacts button{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:1px 7px;font-size:12px;box-shadow:var(--sh-sm)}
  .cx-reacts button.mine{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 14%,var(--card))}
  .cx-tools{display:flex;gap:2px;opacity:0;transition:opacity .12s;align-self:center;background:var(--card);border:1px solid var(--line);border-radius:9px;padding:2px;box-shadow:var(--sh-sm)}
  .cx-m:hover .cx-tools{opacity:1}
  .cx-tools button{width:26px;height:26px;border-radius:7px;font-size:13px;color:var(--muted)}
  .cx-tools button:hover{background:var(--line-2);color:var(--ink)}
  .cx-m.flash .cx-bub{animation:cxflash 1.5s}
  @keyframes cxflash{0%,40%{box-shadow:0 0 0 3px color-mix(in srgb,var(--warning) 70%,transparent)}100%{box-shadow:var(--sh-sm)}}
  .cx-down{position:absolute;right:18px;bottom:96px;width:40px;height:40px;border-radius:50%;background:var(--card);border:1px solid var(--line);box-shadow:var(--sh);
           align-items:center;justify-content:center;color:var(--accent);font-weight:700;z-index:3}
  .cx-down span{font-size:11px;margin-left:2px}
  .cx-typing{min-height:20px;padding:0 20px;font-size:12px;color:var(--muted)}
  .cx-dots i{display:inline-block;width:5px;height:5px;border-radius:50%;background:var(--accent);margin-right:2px;animation:cxdot 1.2s infinite}
  .cx-dots i:nth-child(2){animation-delay:.2s} .cx-dots i:nth-child(3){animation-delay:.4s}
  @keyframes cxdot{0%,60%,100%{opacity:.25;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
  .cx-bar{align-items:center;gap:8px;padding:8px 14px;border-top:1px solid var(--line);background:var(--card)}
  .cx-bar-c{flex:1;display:flex;flex-direction:column;gap:6px;min-width:0}
  .cx-bar-i{display:flex;gap:10px;align-items:center;border-left:3px solid var(--accent);padding-left:9px;min-width:0}
  .cx-bar-i div{display:flex;flex-direction:column;min-width:0;font-size:12px}
  .cx-bar-i b{color:var(--accent)}
  .cx-bar-i span{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .cx-thumb{width:42px;height:42px;object-fit:cover;border-radius:7px}
  .cx-compose{position:relative;display:flex;align-items:flex-end;gap:4px;padding:10px 12px;border-top:1px solid var(--line);background:var(--card)}
  .cx-inwrap{flex:1;min-width:0}
  .cx-compose textarea{width:100%;resize:none;padding:10px 14px;border:1px solid var(--line);border-radius:20px;background:var(--card-2);font-size:13.5px;line-height:1.4;max-height:140px;outline:none;display:block}
  .cx-compose textarea:focus{border-color:var(--accent);background:var(--card)}
  .cx-send{width:40px;height:40px;border-radius:50%;background:linear-gradient(140deg,var(--accent),var(--accent-2));color:#fff;font-size:15px;flex:none;box-shadow:0 4px 12px -4px var(--accent)}
  .cx-send:disabled{opacity:.5}
  .cx-mic.rec{width:auto;padding:0 10px;background:color-mix(in srgb,var(--danger) 14%,transparent);color:var(--danger);font-size:12.5px;font-weight:600;animation:cxpulse 1.2s infinite}
  @keyframes cxpulse{50%{background:color-mix(in srgb,var(--danger) 26%,transparent)}}
  .cx-ro{padding:12px;text-align:center;font-size:12.5px;color:var(--muted);border-top:1px solid var(--line);background:var(--card)}
  .cx-drop{position:absolute;inset:8px;border:2px dashed var(--accent);border-radius:14px;background:color-mix(in srgb,var(--accent) 10%,var(--card));
           display:none;align-items:center;justify-content:center;font-weight:600;color:var(--accent);z-index:5;pointer-events:none}
  .cx-drop.on{display:flex}
  .cx-pop{position:fixed;z-index:200;background:var(--card);border:1px solid var(--line);border-radius:12px;box-shadow:var(--sh-lg);padding:5px}
  .cx-pop.menu{min-width:170px}
  .cx-pop.menu button{display:flex;width:100%;gap:8px;padding:8px 11px;border-radius:7px;font-size:13px;text-align:left}
  .cx-pop.menu button:hover{background:var(--line-2)}
  .cx-pop.menu button.danger{color:var(--danger)}
  .cx-pop.emoji{display:flex;flex-wrap:wrap;gap:2px;max-width:252px}
  .cx-pop.emoji.big{max-width:300px}
  .cx-pop.emoji span{font-size:21px;cursor:pointer;padding:4px;border-radius:7px;line-height:1;transition:transform .1s}
  .cx-pop.emoji span:hover{background:var(--line-2);transform:scale(1.18)}
  .cx-pop.mention{position:absolute;left:84px;bottom:58px;min-width:230px}
  .cx-pop.mention button{display:flex;align-items:center;gap:8px;width:100%;padding:6px 9px;border-radius:7px;font-size:13px;text-align:left}
  .cx-pop.mention button small{color:var(--faint);margin-left:auto}
  .cx-pop.mention button.on,.cx-pop.mention button:hover{background:color-mix(in srgb,var(--accent) 12%,transparent)}
  .cx-plist{display:flex;flex-direction:column;gap:2px;max-height:360px;overflow-y:auto;margin-top:8px}
  .cx-prow{display:flex;align-items:center;gap:10px;padding:7px 8px;border-radius:9px;text-align:left;width:100%;font-size:13.5px}
  .cx-prow.pick{cursor:pointer}
  .cx-prow.pick:hover{background:var(--line-2)}
  .cx-prow .cx-tag{margin-left:auto;background:var(--success)}
  .cx-chk{display:flex;gap:8px;align-items:center;font-size:13px;margin:4px 0}
  .chat-uck-wrap{max-height:150px;overflow-y:auto;border:1px solid var(--line);border-radius:8px;padding:8px 12px}
  .chat-uck{display:flex;align-items:center;gap:8px;padding:4px 0;font-size:13px;cursor:pointer}
  @media(max-width:760px){
    .cx{grid-template-columns:1fr;height:calc(100vh - 86px);height:calc(100dvh - 86px);min-height:0;border-radius:12px}
    .cx-main{display:none}
    .cx.open .cx-side{display:none}
    .cx.open .cx-main{display:flex}
    .cx-back{display:grid}
    .cx-m{max-width:90%}
    .cx-tools{display:none}
    .cx-img img{max-width:220px}
  }
  * { transition-property: background-color, border-color; transition-duration: .18s }

  .login-foot{margin-top:18px;font-size:11.5px;color:var(--muted);text-align:center;line-height:1.7}
  .login-foot a{color:var(--muted);text-decoration:none;border-bottom:1px dotted currentColor}
  .login-foot a:hover{color:var(--accent)}
  .login-foot .pb{margin-top:6px;font-size:10.5px;color:var(--faint);letter-spacing:.02em}